Instagram automation is live
Facebook coming soon

Turn Instagram comments into instant replies + DMs

Auto-reply to your Instagram post comments and send keyword-based automated DMs. Facebook support is planned for the next phase.

Auto-reply to comments
Auto DM by keywords
Rules per post/account
Social Inbox Preview
What automation looks like
Instagram-first
New comment from @maria
Where do I buy this?
Auto-reply
Preparing reply
Reply: Link is in bio. DM 'INFO' to get details.
DM: Hey Maria! Here's what we recommend...
Rule match
Contains keyword
Status
Active
Instagram comment -> rule -> auto-reply + DM

How it works

Connect Instagram, define when to respond, and SocialDM will handle the first reply + follow-up DM.

Animated automation preview
Step 1 of 3
New comment
@maria
Where do I buy this?
Inbox
Preparing reply…
typing
Instagram-first. Facebook integration coming soon.
preview

Security & privacy

SocialDM uses OAuth for Instagram connection and runs rule-based automation—so you control exactly when and what to send.

No password storage
We never store your Instagram password.
Rules, not scripts
Match comment text and apply your templates.
Instagram-first today
Facebook support is coming next.

Replies sent automatically

120K+

Across connected creator and brand accounts

Median first response speed

< 5s

From keyword match to comment + DM dispatch

Missed lead comments reduced

68%

Compared with manual-only handling

Built for real-world social teams

Each workflow is built around one goal: capture intent fast and move people from comments to conversations.

Creators

Problem: High comment volume means missed opportunities.

Flow: Trigger on buying intent keywords and auto-send a DM.

Outcome: More consistent lead capture without staying online 24/7.

Agencies

Problem: Managing response consistency across multiple clients is slow.

Flow: Use post-level rules and reusable reply structures.

Outcome: Faster operations and fewer missed handoffs.

Ecommerce brands

Problem: Product questions in comments get buried quickly.

Flow: Auto-reply publicly and DM product details instantly.

Outcome: Higher intent conversion from social traffic.

Coaches

Problem: DM follow-ups happen too late after comments.

Flow: Match phrases like "guide" or "details" and send offers.

Outcome: More booked calls from inbound engagement.

Integrations and platform safety

SocialDM runs rule-based workflows with OAuth access and clear controls, so your team can automate confidently.

Policy-aware automation

Instagram

Live today for comments + DM automation.

Facebook

Coming soon with shared workflow structure.

Meta-safe posture

OAuth access, editable rules, and account-level controls.

SocialDM vs manual handling

Teams usually switch when they need faster response consistency without adding more headcount.

Area
Manual
SocialDM
Response speed
Depends on agent availability
Auto-response in seconds
Consistency
Varies by operator
Rule-based and repeatable
Missed leads
Higher during off-hours
Lower with always-on triggers
Operational effort
High daily monitoring
Light review + optimization

Common questions before going live

Straight answers to the most common concerns teams have before enabling automation.

Will this violate platform rules?

SocialDM uses OAuth access and rule-based automation with clear account-level controls. You choose when rules run and can disable them anytime.

Can I edit or disable rules anytime?

Yes. Every rule can be updated, paused, reactivated, or deleted from the dashboard without disconnecting your account.

What happens when multiple comments arrive at once?

Each comment is evaluated against active rules, then responses are processed in sequence so your workflow remains stable.

Get automatic replies + DMs on Instagram

Connect Instagram, set a rule, and SocialDM will respond to matching comments with an auto-reply and follow-up DM.

Facebook integration is planned. Today, SocialDM focuses on Instagram post comments and DMs.

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